The Vietnamese company VinFast reports customers to the police after “untrue” YouTube complaints


© Reuters. FILE PHOTO: Workers work at the Vinfast Auto Plant on the opening ceremony in Hai Phong City


By James Pearson

HANOI (Reuters) – Vietnamese automaker VinFast has reported one of its customers to the police for commenting on the quality of its car on YouTube.

Tran Van Hoang, a Vietnamese YouTuber with 455,000 followers, has uploaded videos about his VinFast Lux A2.0 car that contained “untrue content” that “harmed VinFast’s reputation,” the company said in a May 2 statement With.

“Although Mr. Tran Van Hoang proactively removed these clips, we saved all evidence and sent our complaints to the police,” the statement said.

“The police received our submission and set a date to work with Mr. Hoang.”

VinFast, part of the Southeast Asian country’s largest conglomerate, Vingroup, plans to launch its electric vehicles in the US next year, its CEO told Reuters last week.

A possible stock sale, which could be worth $ 60 billion, is also being considered, and there are plans to sell cars in Canada and Europe.

In the now-deleted video, a copy of which remained on the internet archive website, Hoang said he was proud to own a VinFast car and was reluctant to highlight issues.

Vingroup was founded by Vietnam’s richest man, billionaire Pham Nhat Vuong, and has interests in real estate, resorts, schools, hospitals and smartphones.

In a statement to Reuters, VinFast reiterated that there were “enough” sufficient reasons to prove that it was not just a normal complaint.

“This is the first time we have reported someone to the authorities to protect our reputation and our customers,” said VinFast.

“Should a similar incident occur during operations in the US, we will also file a request with the authorities in accordance with local law and protect our legal rights.”

VinFast declined to say which police department they reported the case to. An officer who answered the phone at the Ho Chi Minh City Police Department, where Hoang is based, said he was unaware of the case.

Hoang, the YouTuber, declined to comment.

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